Customer Testimonies | Pate Dawson Company

Thanks to our many "Customer Advocates" who have taken the time to write about, or video their

experiences with Pate Dawson Company on the road to partnership.

Pate Dawson’s TargetNet System,

Hello, my name is Alex Gardner with Bogue House Restaurant in Cedar Point, NC.

My business has been buying from Pate Dawson since July 2001.

During the first 5 years we were phoning our orders in twice a week to our sales representative. One day my sales representative introduced me to TargetNet, since then I have been hooked on this system and would personally recommend it to any new prospect interested in a whole new and exciting way of ordering.

The benefits of TargetNet to me have been:

· Compiling an order minutes our even days before submitting it

· Checking (live) inventory and pricing levels

· Setting the order guide exactly in the sequence in which I order

· Keeping tabs on my manager in regards to ordering, while from remote locations

· Being able to make as many changes as I wish before the submission deadline

· Access to reviewing my billing

· Go over past history of items shipped

· Search for new items in seconds

· Having a ordering average of each item at the start of every new order (inventory control) based on my custom schedule

· Not bothering my sales representative as much

· Having TargetNet at my disposal 24/7 anywhere I have internet capability

Once you have experienced TargetNet, you will never phone or fax another order again!

Thank You to Pate Dawson and their IT team for giving me and my business TargetNet.

Best Regards,

Alex Gardner

From: John Nicholson
Sent: Sunday, April 25, 2010 11:02 AM
To: John Paré
Subject: Thanks

John,

Just wanted to share my thanks to you and the Pate Dawson staff for a true heartfelt caring of clients. Don't think in all my business dealings, that I have ever been more impressed with a company’s willingness to provide high end service to those who mean the most to them. Must have met 10-12 different individuals and each one made even the "rookie" of the group feel as if I was the most important person at the show.

Scott was MVP in my book in that he took the time, without my nudging, to spend countless valuable minutes sharing his knowledge and making suggestions for our new venture. He has a knack for reading people and has felt my eagerness for learning the business. He is a true Pate Dawson player and growing friend.

Also, can’t thank you enough John, for your guidance and generosity over the past 4 months in sharing your insights into making Snapperz a successful restaurant. Your time and effort will never be forgotten.

Mr. Sullivan is to be commended on the leadership he has put in place at Pate Dawson, for without strong leaders like you, success at Snapperz, Flipperz and others become only limited and therefore restricting Pate Dawson’s growth.

Regards,

John Nicholson

John Nicholson
Snapperz Grill and Steam Bar
P.O. Box 124
Atlantic Beach,N.C.28512
252-503-9917 cell
252-240-1313 work
js_nicholson@yahoo.com
snapperz1@yahoo.com

4324 Barringer Drive Suite 101

Charlotte, NC 28217

704-527-7996

July 31, 2008

To Whom It May Concern:

Pate Dawson Company began servicing our Shoney’s restaurants in October 2006. They picked up the account as our other distributor was exiting the chain distribution business. We had thirty days to find a distributor. Pate Dawson Company was able to begin servicing all of our units within that thirty day window and on top of that had a 100% fill rate on the first delivery! Pate Dawson Company picked up initially twelve Shoney’s which meant that they had to produce over 350 SKU’s to fill our needs. On top of all of this our food cost actually went down.

We began a new concept called Big Bob Gibson Bar-B-Q in Monroe, NC in March of 2007. This was a brand new casual dining concept that again had approximately 350 SKU’s. There was extensive testing, trial and error, and research involved in getting this off the ground. The team at Pate Dawson Company, in particular Bob Stewart, was instrumental in our successful launch of this new concept. We have since gotten Pate Dawson Company approved to distribute to our Captain D’s outlets and now all sixteen of our restaurants along with eleven restaurants of our sister group Bud Foods are being serviced by Pate Dawson Company.

The commitment to service and eagerness to aid us in maintaining our margins is the difference between Pate Dawson Company and any other distributor that we have done business with in the past. Their integrity is impeccable and any time there is an issue it is resolved quickly. My phone calls are always returned promptly and PDC truly appreciates our business. We truly value our partnership with Pate Dawson Company and look forward to many years of continued success.

Sincerely,

Charles Graham