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Get 'er done: 7 ways to speed up service

Shaving even a little time from your service can pay off handsomely in the long run.

 

Get 'er done: 7 ways to speed up service

Shaving even a little time from your service can pay off handsomely in the long run.

10 Food Cost Fixes

The cost of many ingredients is soaring. But passing on those increases gets pretty tough when customers are in belt-tightening mode. Maybe you can't raise your prices, but you can lower your average food costs. Here's how.

10 Food Cost Fixes

Maybe you can't raise your prices, but you can lower your average food costs. Here's how.

13 Ways to Serve Better, Waste Less, and Sell More in 2013

You've got 12 months--365 days and nights--to make 2013 a better year than  2012.  Like they say, if you always do what you always did, you'll always get what you always got. So what's gotta change in the way you execute to make that happen? Maybe a little or maybe a lot, but we've got 13 key ways guaranteed to help you serve better, sell more, and waste less. Here they are, read em and reap:       

Should your loyalty program go digital?

Programs that reward a restaurant’s loyal customers have proven effective because they make those customers feel special and increase the likelihood they will share their positive experience with friends.  To date, they have typically relied on punch cards to keep track of customers’ progress toward collecting a program’s reward. But now loyalty reward apps can give restaurant operators a new tool to manage these programs in the smartphone era.

Does your restaurant meet the 50-employee threshold under Obamacare?

With the presidential elections quickly disappearing in the rearview mirror, restaurant operators need to shift their attention to preparing for upcoming Obamacare requirements (Affordable Care Act).

How restaurants can get ultimate results with direct mailing

There are a lot of moving parts when it comes to marketing, and postcard marketing is no exception. But there are a few tricks of the trade that will help you build a winning campaign right from the get-go, without the trial and error setbacks many of us in the industry experienced on the road to direct mail marketing expertise.

Why fast casual is not the future of restaurant business

 A new breed of restaurant is fast approaching on the horizon and starting to catch people’s attention. These concepts buck the traditional fast casual model in so many ways that it’s time to create a name for this new segment.

First impression, bad impression

I recently had lunch at an elegant hotel restaurant that once served sophisticated Mediterranean cuisine. Like so many other upscale restaurants during these tough economic times, customers stayed away in droves, preferring instead to eat at less costly, more casual restaurants. So, in response, the owners of the restaurant dumbed-down the menu by offering burgers, club sandwiches, chicken quesadillas and Caesar salads. As it turns out, it wasn’t so dumb after all. The restaurant was full like I haven’t seen it in years. I can’t blame them for a smart business decision.

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