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5 tips for better service

Eric Stoessel  Personality matters, say mystery shoppers who have found many restaurants are forgetting the basics. Here are five tips based on the Coyle Hospitality's 2013 data from more than 6,000 unique evaluations at 755 restaurants.

Virus Killing 5 Million Pigs Spurs Hog-Price Rally: Commodities

Elizabeth Campbell and Liyan Chen  Porcine epidemic diarrhea virus, called PED, has spread to 23 U.S. states since April, with a surge in reported cases last month, including in Iowa, the top producer. Researcher Global AgriTrends said the sickness may kill as many as 5 million pigs, or about 4.5 percent of the animals sent to processing plants last year in the U.S., the world’s biggest pork exporter.

A Sunny Forecast

Two years after a major drought increased feed prices, restaurant operators should see relief in the year ahead and capitalize on lower prices to pad the bottom line, according to a recent report.

A Sunny Forecast

Falling food prices present savings opportunities for operators.

How latest change in health care bill impacts restaurants

The Obama administration for the second time in a year is giving some employers more time before they must offer health insurance

How latest change in health care bill impacts restaurants

The Obama administration for the second time in a year is giving some employers more time before they must offer health insurance to most of their full-time workers.

No choice cuts on beef prices in 2014

Food costs to steady, but protein is problematic. Even though food costs are expected to stabilize somewhat in 2014, restaurant operators will still face pricing challenges, especially where beef is concerned, industry watchers and commodities experts say.

Connect with your customers: Using Facebook to drive sales

The largest social network, with more than 1.15 billion global users, is Facebook. The behemoth network is only nine years old and attracts users from a wide range of demographics, gender, race and age levels.

Intelligent Menu Engineering

How to Get Started and Where to Focus. Let’s face it; everyone in the restaurant industry is looking for a leg up on the competition and trying to maximize profits.

Majority of Customers Won’t Try a New Menu Item

Restaurant operators invest heavily in promoting new menu items and it turns out that a majority of consumers (about 70 percent) of consumers won't try a new menu item.

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